Create Alerts

The Alert System allows you to receive real-time notifications of activities in your store and admin panel by sending updates directly to your preferred platform.

Here are the steps to create an alert:

 

1. Alert Info

• Name: Give the alert a clear, descriptive name for quick identification.

2. Event Category

Select the event category for which you’d like to receive notifications (e.g., Product Deletion or Order Fulfillment). Both fields are required to create an alert.

• Primary Category: Choose the main category, like Products or Orders.
• Action: Select the action, such as Deletion, Creation, or Update.

3. Conditions

Define specific conditions for when to receive alerts. If no conditions are specified, alerts will be sent for all events of the selected type.

Condition Matching Modes:

• Match Any: The alert will be triggered if any of the listed conditions are met.
• Match All: The alert is sent only if all specified conditions are satisfied.

Condition Types:

• Simple Condition: A straightforward “Contains” check—if the event payload contains a specific string, the alert is triggered.
• Advanced Condition: Set conditions based on event attributes (e.g., title contains a specific word, or ID is equal to a value).
  • Available Comparisons: Equals, Greater Than, Less Than, Greater Than or Equals, Less Than or Equals, Contains, and Does Not Contain.
  • Value Requirement: Providing a value is required for each condition.

4. Delivery Handles

Configure where you’d like to receive alerts. We currently support the following platforms:

• Google Chat: You must set up a Webhook by navigating to Apps and Integrations and selecting Webhooks in the desired DM or space to receive an alert URL.
• Email: Provide a valid email address where alerts will be sent.
• Slack: Requires creating a Slack app, navigating to Incoming Webhooks, and authorizing to get the unique webhook URL for the desired channel.
• Webhook: Provide a secure (HTTPS) webhook URL, and a POST request with the alert payload will be sent to this URL.

You can also send test alerts to any of the delivery options to verify their configuration before finalizing your alert setup.